Emergency & Storm Roof Repair in Wausau, WI
When water is coming through the ceiling, the first job is stopping it, not quoting a new roof. Emergency calls get the roof dried in first: a temporary patch, seam tape, or a secured tarp or membrane over the damaged area, so no more water gets in. The real damage is traced and repaired properly once the weather allows. Around Wausau, emergency calls come in two seasons. Summer thunderstorms bring straight-line wind that peels back roof edges, hail that bruises membranes, and limbs that puncture the roof. Winter and early spring bring ice: drains and scuppers frozen shut, meltwater dammed behind snow and ice, and water pushed back under seams and flashings. Every emergency visit is documented with dated photos of the damage and the work, which is what your insurance adjuster will ask for.
What's included
- Temporary dry-in of active leaks: patching, seam tape or a secured tarp or membrane
- Ice dams and frozen drains opened so meltwater can leave the roof
- Snow cleared from around drains, curbs and the leak area without cutting the membrane
- Wind damage: lifted edges, peeled corners and torn membrane secured and repaired
- Hail damage inspection, with bruised or cracked areas documented and repaired
- Fallen-limb and debris punctures sealed
- Dated photo documentation for insurance claims
- A written price for the permanent repair before that work starts
- Flat roofs on homes as well as commercial buildings
Sound like your roof?
Not sure what is wrong or what it should cost? If any of these sound familiar, tell us about the roof. We'll tell you what it probably is, then confirm it on the roof and give you a written price before any work starts.
- Water dripping through the ceiling or around light fixtures right now
- Water coming in during a thaw, with snow still on the roof
- A roof edge or corner flapping or peeled back after high wind
- Dents, cracks or bare spots on the roof after a hail storm
- Deep water or ice sitting on the roof because a drain is frozen or blocked
Leaking right now? Protect the inside first
Move inventory, files and electronics away from the drip, shut off power to any light fixture or panel that is getting wet, and put down buckets or plastic. Keep people out from under a ceiling that is sagging with water above it. Don't send staff onto the roof during a storm, in the dark, or when it is icy or snow-covered. Low-slope roofs have skylights, open edges and slick membranes. Then request service: an active leak can usually be dried in temporarily until a permanent repair is possible.
From the first call to a dry roof
Tell Us About the Roof
The building, the roof type if you know it, and what is happening: an active leak, a stain, ponding water, storm damage, or a roof that is just getting old. Active leaks go to the front of the line.
Roof Assessment
We walk the roof, trace the problem, check the drains and flashings, and take core samples or moisture readings where the insulation might be wet.
Written Options and Price
You get a written scope and price. When more than one approach makes sense, repair, coating and replacement are laid out side by side with what each one buys you.
Work Done and Documented
The work is done to the manufacturer's specification, and you get a photo report and any warranty paperwork for your files.
You may also need
Commercial Roof Repair
Leak tracing and repair on every common low-slope system, including EPDM, TPO, PVC, modified bitumen, built-up and metal, with photos of what failed and a written price before work starts.
Learn moreFlat Roof Repair
Repairs for the flat and low-slope roofs on Wausau-area homes and small buildings: porch roofs, additions, attached garages, dormer decks, cabins and storefronts in rubber (EPDM), TPO, modified bitumen and roll roofing.
Learn moreReplacement & Installation
New EPDM, TPO, PVC and modified bitumen roofs for warehouses, plants, offices, retail, churches, schools and apartment buildings, as a full tear-off or a code-compliant recover, with drainage fixed while the roof is open.
Learn moreEmergency & Storm Repair — FAQs
Protect the inside first. Move inventory, files and electronics away from the drip, shut off power to any wet light fixture or panel, and catch the water with buckets or plastic. Keep people out from under a sagging ceiling, and don’t send anyone onto the roof during a storm, in the dark or when it’s icy. See flat roof leak repair.
A permanent repair needs a dry, clean surface, but a roof can usually be dried in or tarped temporarily in bad weather, which stops the water getting into the building. The permanent repair follows as soon as conditions allow.
Yes, on flat and low-slope roofs. We open frozen drains and scuppers and clear channels through the ice so meltwater can leave the roof, without chopping into the membrane. Then we look at why the ice formed. See ice dam removal.
Sudden damage from wind, hail or a falling limb is often covered; wear and old leaks usually aren’t. Your policy decides. Dated photos taken right after the storm make the claim much easier, and every emergency visit includes them. See storm damage and insurance claims.
Emergency visits outside normal hours can cost more than a scheduled one. You’ll be told the price of the emergency work before it starts, and the permanent repair is quoted separately in writing.